About Course

ADVANCED BUSINESS NEGOTIATION SKILLS FOR MANAGERS TRAINING

About the Program.

Advanced business negotiation skills for managers are akin to a finely crafted masterpiece in the realm of professional diplomacy. These skills transcend the ordinary, elevating managers to the status of negotiation virtuosos. They possess a rare combination of strategic acumen, interpersonal finesse, and ethical fortitude, enabling them to orchestrate intricate negotiations with grace and precision.

We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organization.

Program Objectives

By the end of this Advanced Negotiation Skills training course you will:

• Have a deep understanding of the key analysis of the negotiation process and how to influence others to get more of what you need and want
• Have developed a range of highly effective negotiating skills and strategies that can be used in a range of situation
• Be able to effectively analyze, plan and prepare for every negotiation
• Understand the benefits of controlling and reading body language when influencing others
• Have become a more effective and confident negotiator
• Have enhanced an essential operational, management and leadership skill that will increase your performance on a daily basis.

Target Audience

• Managers.
• Team Leaders.
• Administrators.
• All Professionals.

Training Period

• Classroom: 5 Days
• Online: 7 Days

Modules

Module 1: Introduction to Negotiation – The Starting Point for Improvement.

• Thinking Outside-the-Box.
• Positivity & Negativity and Its Effect on Negotiation.
• Applying a Positive Attitude to the Negotiation Process.
• Proposal Format – simple, focused & logical.
• Placing Yourself Above the Competition with Your Proposal.
• The Psychology of Negotiation – Knowing your Opponents Driving Force.
• The Feel-Good Factor.
• Questioning & Listening Techniques.

Module 2: Strategic Negotiation Planning.

• Strategic thinking in negotiation.
• Crafting negotiation objectives aligned with organizational goals.
• SWOT analysis for negotiation scenarios.

Module 3: Understanding Behavioral Style to Negotiate Better.

• Knowing and Understanding your own Behavioral Style – Keys to how you negotiate.
• Negotiation Style Assessment.
• Under Approaches to Negotiation.
• The ‘Win-Win’ and Why it is misunderstood.
• The Two Distinct Approaches to Negotiation.
• Communication Style and the Negotiation Process.

Module 4: Interests, Planning and standing Body Language.

• Emotional Intelligence and its Role in Negotiation.
• The Importance of Body Language and Non-verbal Behavior.
• What is Body Language and how do we accurately read it?
• Understanding Thoughts from Body Language.
• Wants and Needs – The importance of identifying needs.
• How to use your own Body Language to negotiate more effectively?

Module 5: Cross-Cultural Negotiations

• Cultural intelligence in negotiations.
• Adapting negotiation styles for diverse cultures.
• Case studies on successful cross-cultural negotiations.

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of the training, participants will be awarded a certificate of course completion