Features
- Individual, small-group, and large-group exercises
- Lecture
- Discussion
- Case Studies
- Simulations
- Roleplays
- Action planning to train or participants
Target audiences
- Administrators
- Secretaries
- All employees who may be set to chair or facilitate meetings or sessions
Training on Effective meeting Management: Administrators
About the Program
Its relatively true that organizations waste huge junks of money on inefficient meetings. To enhance appropriate meeting conventions and protocols to managing formal, informal, and e-meetings, its ideal for organizations to enrol for this program. It will open the inner desire of the participants to learn how to apply tools and techniques used in planning, participating in, and concluding a successful meeting.
Program Objectives
We that at the end of this training program, the participants will possess a full knowhow of how to:
- Plan & prepare for meetings.
- Acquire insight of choosing the right time & place based on meeting type, attendees & necessary outcomes.
- Identify the correct participants.
- Set up meeting spaces for maximum efficiency.
- Define & assign meeting roles & responsibilities.
- Create clear & concise meeting agendas.
- Learn how to incorporate electronic options for remote participants.
- Use an agenda for meeting management garnering a desired outcome & accountability.
- Chair meetings effectively by dealing with disruptions, professionally handling personality conflicts and taking meeting minutes.
Training Period
- Classroom: 5 Days
- Online: 7 Days
Target Audience
- Administrators,
- Secretaries, and
- All employees who may be set to chair or facilitate meetings or sessions.
Modules
Module 1: Planning for the Meeting.
- Who Should Attend?
- Where Should it Take Place?
- Writing the Agenda.
Module 2: Preparing for the Meeting.
- What Do You Bring?
- Electronic or Physical Invitations?
- Scheduling and Logistics.
Module 3: Preparing a Meeting Space.
- Minimum Requirements.
- Nice Extras to Consider.
- Choose a Physical Room Layout.
Module 4: Electronic Aids/Devices
- Options to consider
- Having a plan B.
- Decide and Test.
Module 5: Roles and Responsibilities
- The Chairperson.
- The Minute Taker.
- The Attendees.
- Large vs Small Meetings.
Module 6: Chairing a Meeting.
- Positive start.
- The agenda rules.
- Parking lot options.
- Keep the meeting on target.
- Managing overtime.
- Holding attendees accountable.
Module 7: Managing Disruptions.
- Late arrivals/early exits.
- Mobile phones policy.
- Off Topic discussions.
- Conflict resolution.
Module 8: Minute Taking.
- Minutes explained.
- Taking minutes.
- Minute templates reviewed.
- Ending and follow-up action items.
Module 9: Getting the Most from Business Meetings
- Keeping meetings under one hour.
- Meeting gamification.
- Using prize draws.
- Other incentives to consider.
Delivery Method
This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.
CERTIFICATION
Upon successful completion of the training, participants will be awarded a certificate of course completion
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