About Course

Emotional Intelligence for Outstanding Workplace Success

About the Program

Having a high level of emotional intelligence is crucial for achieving success in the workplace. Leaders and employees who possess emotional intelligence can contribute to the development of strong and productive work relationships, which in turn can boost overall work efficiency. It is essential to recognize the significance of improving and cultivating your emotional intelligence for your personal success and leadership capabilities.

The Emotional Intelligence training program designed for workplace success will primarily focus on essential skills necessary for establishing strong relationships, effective team leadership, and adept management of the varied personalities commonly encountered in work settings. Proficiency in appropriately addressing emotions, fostering innovative teamwork, and promoting collaboration among team members is indispensable for the growth of a prosperous organization.

Program Objectives

The program aims at achieving the following objectives:

• Enhance interpersonal abilities such as self-awareness, which involves recognizing and comprehending one’s own emotions, moods, and motivations, along with their influence on others.
• Foster empathy, which is the capacity to grasp the emotional disposition of others and effectively respond to their emotional responses.
• Develop interpersonal competencies that demonstrate one’s proficiency in handling relationships and establishing networks.
• Acquire aptitude in managing criticism and adversity.
• Implement leadership tactics for collaborating with others to achieve common objectives.

Target Audience

• Team Leaders.
• Supervisors.
• Managers.
• Directors.
• Anyone who is an acting or aspiring leader in any  sector of industry and/or business.

Training Period

• Classroom: 5 Days
• Online: 7 Days

Modules

Module  1:  Fostering  Emotional  Intelligence  in  the  Workplace.

• Defining Emotional Intelligence Quotient (EQ).
• Intrapersonal & Interpersonal Skills.
• Achieving Emotional Excellence within the Work Environment.
• Gaining Insight into Your Personal Style.
• Utilizing Emotional Intelligence for Creative Collaborations.
• Eliminating Obstacles to Innovative Teamwork via EQ.

Module 2: Brewing an Emotionally Intelligent Leader.

• Precise self – evaluation for Personal Transformation.
• Developing Trustworthiness for Corporate Transformation.
• Awareness of Personal Advantages and Limitations.
• Efficient Self-Management.
• Inspiring and Directing Individuals and Teams.
• Cultivating Relationships.
• Establishing Credibility for Organizational Transformation.

Module 3: Establishing Productive Interpersonal  Connections.

• Achieving Objectives with the Assistance of Individuals.
• Efficiently Controlling Our Thought Processes.
• Responsible Leadership for Performance Management.
• Collaborating with Peers to Achieve Common Objectives.
• Shifting from Delegating Tasks to Empowering Others.
• Cultivating Effective and Fruitful Relationships.

Module 4: Guiding Others with Emotional Intelligence.

• Grasping the Four Phases of Human Growth.
• Inspiring Self and Others.
• Nurturing Gratitude in Personal Growth.
• Skillfully Guiding a Team.
• Cultivating Workplace Innovation.
• Creative Collaboration within Teams.

Module 5: Implementing Emotionally Intelligent  Persuasive Communication.

• The Beneficial Impact of Attentive Listening.
• Proficiency in Active Listening.
• Skillful Conflict Resolution.
• Persuasion Techniques for Success.
• Educational Moments and Strategy for Implementation.
• Crafting an Action Plan.

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of the training, participants will be awarded a certificate of course completion