About Course

The Leadership and Behavioural Management Process Training program empowers current and emerging leaders with actionable tools to lead with clarity, manage behavior constructively, and build a workplace culture rooted in accountability and respect. Participants will develop critical skills in emotional intelligence, conflict resolution, and team motivation, all essential for effective leadership in today’s dynamic environments.

Offered both in person and virtually, this training includes certification upon successful completion, ensuring participants leave with recognized credentials and confidence to drive lasting impact within their organizations.

Program Objectives

1.  To develop and promote effective leadership within an organization.
2. Improve communication at all levels of the organization.
3. Encourage informed decision-making processes that consider various perspectives, data, and potential impacts on individuals and the organization as a whole.
4. Develop emotional intelligence (EQ) among leaders and teams.
5. Foster a culture of inclusivity and diversity awareness. Leaders aim to create an environment where individuals from diverse backgrounds feel valued and respected.
6. Manage Change Effectively: Equip leaders with change management skills to guide teams through organizational changes and transitions successfully.
7.  Ensure that every employee’s potential is maximized, contributing their best to the organization’s success. Leaders play a pivotal role in employee development and growth.

Target Audience

• Current and Aspiring Leaders.
• Managers and Supervisors.
• Team Leaders.
• Employees at All Levels.
• Human Resources Professionals.
• Cross-Functional Teams.
• Emerging Leaders and High-Potential Individuals.
• Senior Executives and C-Suite.
• Board of Directors.
• Leaders in Non-profits and Government.

Training Period

• Classroom: 5 Days
• Online: 7 Days

Training Modules

1: Introduction to Leadership and Behavioural Management.

• Understanding leadership in contemporary organizations.
• Leadership vs. management: Key distinctions.
• Historical perspectives on leadership.

2: Leadership.

•   Trait theory, behavioral theory, and contingency theory.
• Transformational and transactional leadership.
• Situational leadership.

3: Assessing Your Leadership Style

• Self-assessment tools and exercises.
• Identifying strengths and areas for improvement.
• Leadership style compatibility with organizational context.

4: Conflict and Negotiations.

• Definition of conflict and negotiations.
• Types and causes of conflicts.
• Relation between organizational performance and conflict.
• Effective conflict management strategies.

5: Effective conflict management strategies.

• Sources of workplace conflict.
• Conflict resolution techniques.
• Dealing with difficult behaviors and personalities.

6: Conflict Resolution and Behavior Management.

• Sources of workplace conflict.
• Conflict resolution techniques.
• Dealing with difficult behaviours and personalities.
• Conflict Resolution Models.

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of this Leadership and Behavioural Management Process Training, participants will be awarded a certificate of course completion

Related Courses

LEADERSHIP EDGE TRAINING

Change Leadership Training

Supervisory Skills Training

High-Performing Team Leadership Training

TRAINING ON MASTERING PEOPLE MANAGEMENT