TRAINING ON MANAGEMENT SKILLS FOR NEW MANAGERS

About the Program

Management Skills for New Managers encompass a set of vital proficiencies and aptitudes that individuals, taking their first strides into managerial roles, must cultivate to proficiently guide teams and oversee organizational functions. These competencies stand as linchpins, playing a pivotal role in their triumphant navigation of diverse managerial obligations.  Effective managers aren’t inherently born but rather nurtured. Even your most gifted staff members will require training to assume a managerial role and thrive in it.

Corporations spend more to develop senior leaders than train new managers. Little wonder, 98% of managers feel new managers need more training to deal with crucial issues such as employee turnover, project management, and more.

Program Objectives

• Effective Communication Proficiency: The ability to communicate clearly and persuasively, both verbally and in writing, to convey ideas, instructions, and information effectively.
• Decision-Making Skills: The capacity to make well-informed decisions by considering data, analysing options, and assessing potential outcomes.
• Problem-Solving Acumen: The skill to identify challenges, analyse issues, brainstorm creative solutions, and resolve problems efficiently.
• Conflict Resolution Strategies: The ability to manage and resolve conflicts constructively, facilitating discussions and finding common ground.
• Leadership Capability: The aptitude to inspire, guide, and lead teams, fostering motivation, collaboration, and accountability.
• Nurture Strategic Thoughtfulness: Foster the development of strategic thinking skills, empowering new managers to synchronize their actions with organizational goals and actively participate in strategic endeavours.
• Foster Financial Literacy: Introduce financial literacy concepts to managers, enabling them to understand financial reports, budgets, and cost management.

Target Audience

• Newly Promoted Managers
• Supervisors and Team Leaders
• Emerging Leaders
• Experienced Individual Contributors
• Cross-Functional Managers
• Frontline Managers

Module 1: Introduction to Management

• Understanding the role of a manager.
• Key responsibilities and expectations.
• Transitioning from an individual contributor to a  manager.

Module 2: Leadership Styles.

• Exploring different leadership styles.
• Identifying your leadership style.
• Adapting your style to the situation.

Module 3: Communication Skills for Managers.

• Effective communication fundamentals.
• Active listening and feedback.
• Non-verbal communication cues.

Module 4: Team Building and Motivation .

• Building high-performing teams.
• Motivation theories and strategies.
• Recognizing and rewarding team achievements.
• Mediation and negotiation skill.

Module 5: Time Management and Prioritization.

• Time management techniques for managers.
• Prioritizing tasks and responsibilities.
• Delegation as a time-management tool.

Module 6: Decision Making and Problem Solving.

• Decision-making models.
• Identifying and analysing problems.
• Making sound decisions under pressure.

Module 7: Conflict Resolution and Management.

• Understanding conflict in the workplace.
• Conflict resolution strategies.
• Mediation and negotiation skill.

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of the training, participants will be awarded a certificate of course completion