About Course

Strategic Operations Management Training

Category: Procurement and Logistics Training

Overview

The Expedition

About the Program

The Strategic Operations Management Training course is designed to equip professionals with the skills, knowledge, and tools required to manage operations in a way that aligns with organizational strategy. In today’s competitive business environment, operational excellence is a key driver of efficiency, productivity, and sustainable growth. This program provides insights into frameworks, models, and best practices that enable professionals to design, implement, and manage operations strategically while achieving organizational goals.

Objectives

By the end of this Strategic Operations Management Training, participants will be able to:

Understand the principles and frameworks of operations management in a strategic context.
Align operational strategies with organizational objectives for enhanced performance.
Apply tools and techniques to optimize resources, processes, and supply chains.
Develop approaches to manage risks, costs, and quality in operations.
Foster innovation and sustainability within operational systems.

Target Audience

This course is ideal for:

Operations managers and supervisors.
Procurement, logistics, and supply chain professionals.
Senior managers responsible for organizational strategy.
Project managers and program leaders.
Professionals seeking to improve efficiency and competitiveness in operations.

Training Duration

Classroom: 5 Days

Online: 7 Days

MODULES

Module 1: Foundations of Strategic Operations Management

Defining operations and their role in organizational success
Evolution of operations management: from tactical to strategic
Key concepts: efficiency, effectiveness, and competitiveness
Linking strategy and operations: frameworks and models
Case studies in successful operational strategy

Module 2: Operations Strategy and Alignment

Strategic planning and operational goals
Developing operations strategies in line with corporate vision
Performance objectives and balanced scorecard approaches
Benchmarking and best practices in operations
Measuring operational effectiveness

Module 3: Process Design and Improvement

Principles of process design and workflow optimization
Lean operations and Six Sigma methodologies
Business process re-engineering (BPR)
Technology and automation in process improvement
Continuous improvement culture

Module 4: Resource and Capacity Management

Strategic resource allocation and utilization
Capacity planning models and techniques
Workforce management and productivity optimization
Outsourcing and strategic partnerships in operations
Balancing efficiency and flexibility

Module 5: Supply Chain and Value Chain Integration

Role of supply chain in strategic operations
Value chain analysis and competitive advantage
Strategic sourcing and supplier relationship management
Logistics, distribution, and inventory strategies
Collaboration and integration across the supply chain

Module 6: Risk, Quality, and Performance Management

Identifying and managing operational risks
Total Quality Management (TQM) principles
ISO standards and quality certifications
Monitoring KPIs and operational dashboards
Cost, quality, and time trade-offs in operations

Module 7: Innovation and Sustainability in Operations

Driving innovation through operations
Green operations and sustainable practices
Circular economy principles in operations
Corporate social responsibility in operational strategy
Future trends in strategic operations management

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.