Performance Management and Operation excellence


Achieving Operational Excellence requires the successful implementation of a Business Execution System that effectively and seamlessly integrates the following four building blocks: Strategy DeploymentPerformance ManagementProcess Excellence, and High Performance Work Teams

Operational Excellence - An integrated Business Execution System

Building Block #1 - Strategy Deployment

Operational Excellence organizations follow a well-defined Strategic Planning Process to define strategic goals, objectives, and initiatives, and to ensure collaboration and alignment among the different parts of the organization.

Building Block #2- Perfomance Management

Operational Excellence organizations effectively translate strategic or operational objectives and initiatives into measurable success indicators and ensure alignment among the different levels and parts of the organization. The Balanced Scorecard Methodology provides a proven Performance Management framework to ensure the alignment of an organization towards common objectives and goals.

Building Block #3 - Process Excellence

Operational Excellence organizations are process-centered organizations that have well-designed, efficient, and effective management, value creation, and support processes to deliver best-in-class products and services to their customers consistently. Process Excellence concepts, methods, and tools, including Lean Management, Six Sigma, and Root Cause Analysis, are core competencies of Operational Excellence organizations and are utilized to achieve an organization's strategic or operational objectives and goals

Building Block #4-High Perfomance Work Teams

Operational Excellence organizations continuously strive to increase the engagement, education, and empowerment of their employees through strong values, guiding principles, leadership development, coaching, and continuous competence development.

 A great way to prepare and plan your Operational Excellence initiative is with our in-depth and customized Operational Excellence  Assessment  of your organization’s current capabilities and opportunities.

Another approach to get started is by implementing specific Operational Excellence solutions, like a Strategic Planning – Hoshin Policy Deployment Workshop, an A3 or 8D Problem Solving Process Workshop, or a Value Stream Mapping Vision Event for one of your core products or services. These are obviously excellent approaches for you to learn more about our expertise, style, and capabilities, and for us to better understand your organization’s culture, strengths, and change readiness.

However, should you decide that your organization is ready for a comprehensive Operational Excellence initiative, then we are ready to support you all the way and facilitate this effort using our proven P-A-C-E Operational Excellence Deployment Process.


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